Position
UX Manager & Platform Strategist
Role
Contributor and Strategist
Tools & Technology
Adobe XD & Outsystems
Worked to develop a workflow builder for the US Air Force to use within their HR application, MyVector. The builder was designed to allow for admins to come into the platform and create custom work processes. The initial use case was for the Air Force’s application process.
Design Problem
Presently, every time a new application process or form needs to be added to the MyVector platform, it requires assistance from developers at BAM Technologies. This leads to inefficiencies for the Air Force and BAM Technologies employees. In addition, within the MyVector platform there are similar functionalities being built out that relate to one another, such as building out questionnaires and forms, but there is no central location for admins to access this information.
How do we help empower administrative users to be able to create the tools and resources that they need without requiring external intervention?
Assumptions
Administrative users want to be able to create their own processes
There is enough overlap in these processes that we can create a generic structure for administrative users to use to create their custom workflows.
Solution
A series of ‘builders’ that allow administrative users to create their own content for their processes.
Form Builder
A custom form builder that allows users to create their own intake forms or questionnaires.
Workflow Builder
A custom flow builder that allows users to create their own workflow processes based off of some triggering action.
Email Builder
A custom email builder to create emails that can be used in automatic communication systems.
The goal of the software is to empower administrative users to create their own custom content and processes.
Initial Implementation
For the initial implementation we will be focusing on the application process and building out the data services for the additional builders. In this implementation all of the additional builders will exist as 'widgets' within the workflow builder process.
Users
Coordination Groups
Workflow Admins
Airman
Spaceman
IT Admin
Initiatives
Managing workflow
Applying for a ________
Coordinating workflows
Managing applications
Process Flow
Workflow Builder: Full View
Adding Single Participants
Adding Groups of Participants
Editing Recipient Order
Configuration
Communication Configuration
Reminder Configuration
